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With A Kind Word And A 2x4

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It's Nacho Job (once again) [Jun. 10th, 2008|08:04 am]
[Tags|, , ]
[Current Location |At The Salt Lick]
[Current Mood |geekygeeky]
[Current Music |Brian Tarquin - Freeway Jam]

It's Nacho Job...

to regale me with the wonders of BitTorrent
to attempt to tell me that there's nothing wrong with trying to run it on our network
to claim that you need it for accessing "work-related content" when I'm WATCHING you watch Xena: Warrior Princess clips
to insist that you know more about it than I do because your bff Jill said so
to ask to speak with "an admin" to get a real answer (hey Sparky - I AM an admin, and I said NO!)

This one's only been here a week - and is begging for the F.O.A.D. already...

(x-posted to [info]techsupport and TSC)
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You I.T. You Make Laptop Go... [Mar. 6th, 2008|10:37 am]
[Tags|, , ]
[Current Location |at the salt lick]
[Current Mood |Bemused]
[Current Music |Marcus Miller - Boomerang]

(x-posted to [info]techsupport)
Proof that just because someone is smart in ONE area, doesn't imply competence in others...

Cast:

E1: Engineer the first. Newbie.
E2: Engineer the second. NOT a newbie, and really should know better.
ME: Well, you know...
BB: New IT Dir type - didn't have a feel for what he was going to be like. Until now.


Turns out the request was legitimate, but really? If I had walked up to her and asked for her car for three weeks for testing in another state for testing by someone other than me, would she have been so nonchalant about it?
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F is for FAIL!!! [Nov. 20th, 2007|07:53 am]
[Tags|, , , ]
[Current Mood |aggravatedaggravated]
[Current Music |Steve Oliver - Shadow of the Moon]

Dear Clueless Department Manager,

Yes, I know outgoing faxing from Outlook is not working. In fact, it was I who told you that.

As I told you, the problem 1) is ongoing, 2) in work with the vendor, 3) has no fix available and no eta for determining one, and 4) has forced us to consider alternatives to our software package.

This means that despite your complaints, your users will have to continue to use the fax machine to actually send faxes out.

Yes, this will involve them getting out of their seats, and walking to the fax machine. Also, they may be subjected to a bit of a queue. However, from the looks of them, neither the walk nor the time spent on their feet is likely to be detrimental in any appreciable way.

By the way, you are so full of fail at defining "business-critical function" that you literally have fail leaking from every orifice on your body. You are, in fact, a veritable fail sponge, filled to overflowing; an absolute cornucopia of fail, stuffed with a bounty of fail.

In other words, you fail.

Thanks,
ptstech

x-posted to TSC and [info]techsupport
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